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Terms & Conditions

Introduction

Welcome to our website. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of our luxury hotel slippers and related products. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

 

About Us

We are a business specializing in premium, luxury hotel slippers designed for comfort, elegance, and hospitality use. Our products are intended for hotels, resorts, and individual customers seeking high-quality footwear.

 

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian
     

Products & Orders

  • All products listed are subject to availability

  • We reserve the right to limit quantities or discontinue products at any time

  • We make every effort to display product colors and details accurately, but we cannot guarantee exact representation on your device

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order; we reserve the right to cancel or refuse any order.

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Pricing & Payment

  • Our website is for product display purposes only. Prices are not shown online, and customers cannot place orders or make payments directly through the website

  • Prices will be provided upon customer inquiry. Quotations are subject to confirmation and may have a stated validity period

  • Orders are confirmed only after we issue a quotation or invoice and receive customer acceptance. Payment terms and methods will be specified in the quotation or invoice

  • All payments are arranged directly between the customer and our company. We do not process online payments through the website

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Shipping & Delivery

  • Delivery times are estimates and may vary depending on location

  • We are not responsible for delays caused by third-party carriers or customs

  • Risk of loss transfers to the customer upon delivery

Intellectual Property

All content on this website—including text, images, logos, and product designs—is the property of the business and protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.

 

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website security or functionality

  • Submit false or misleading information
     

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, data, or business opportunities

  • Any damages arising from the use or inability to use our products or website
     

Disclaimer

Our products are provided “as is” without warranties of any kind, except where required by law. While we strive for high quality, individual experiences may vary.
 

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.
 

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of China.
 

Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: zo.lux@outlook.com

  • Phone:  +86 137 2806 6602

  • Address: Room 901 B41, PanLongXin Road No.3, Haizhu District Guangzhou, R.P. CHINA

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