Privacy Policy

At Zo & Lux, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Make an inquiry or request a quotation
Place an order
Contact us via email, phone, or website forms

This information may include

Name
Company name
Email address
Phone number
Shipping and billing address|

How We Use Your Information

Your information is used to:

Process and fulfill orders
Provide customer support and respond to inquiries
Customize products and services to your requirements
Improve our products, services, and website
Communicate updates, offers, or relevant information

Sharing of Information

Zo & Lux does not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, such as:

Logistics and delivery partners
Payment processing providers
Manufacturing and production partners

All partners are required to handle your data securely and in compliance with applicable privacy laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

Cookies and Website Usage

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.

Updates to This Policy

Zo & Lux may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Zo & Lux
+86 137 2806 6602
zoe.lux@outlook.com